Responsible for the day to day running of our new Chiswick Shack, you'll be managing a team to deliver outstanding performance and creating and maintaining our amazing Loaf Store Culture.
The job
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You'll need a passion for Loaf, the brand and product, delivering an amazing customer experience within the Shack.
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Leading a customer facing team, using exceptional product knowledge and enthusiasm to maximise sales.
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Working closely with the Retail Operations Manager to create and maintain the Loaf Shack Culture and Retail Best Practices.
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Driving team performance through training and active feedback on both achievements and areas for improvement.
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Organising special events and promotions as required.
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Producing reports and initiating changes to improve KPIs as required.
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Recruitment of shack staff.
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Managing the staff rotas, ensuring that we are adequately staffed and within budget.
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Liaising effectively with the Retail Operations Managers and all other departments within Loaf.
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Ensuring that all health and safety requirements are met and retail standards are achieved.
We're looking for ....
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Retail management experience
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The ability to take responsibility and be accountable for your actions
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Good use of initiative and the ability to execute and embrace new methods of work
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Excellent listening, verbal and written communication skills
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Strong interpersonal skills, interacting with customers and the team in varying situations
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Excellent attention to detail
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Demonstrable organisational skills with the ability to be flexible
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Confidence and common sense
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The ability to problem solve and make decisions
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Good influencing skills with a calm and patient approach
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A team player - work well with other team members and be a fully participating team member
What we offer
Benefits include:
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33 days holiday, increasing by 1 day each year for 3 years
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Enhanced family leave policy
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Staff and friends and family discount scheme
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Healthcare cash plan
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EAP programme
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Shopping discounts
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Cycle to work scheme
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Half a day for Christmas shopping
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Death in service - 4 times annual salary
What's it like working at Loaf?
We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of everything we do and we're always striving for better, more efficient ways to deliver to the highest standard.
At Loaf, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.
We'd love you to join us on our journey.
Please note that due to a high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, one of our Loafers will reach out to you.